The privacy of those who visit this site is importance to us. We are committed to protecting your privacy which is why any personal information collected by us will not be issued, sold, rented or borrowed to any third party. This information is to fulfill orders, communicate with you effectively and to provide a high level of customer satisfaction.
By agreeing to use our website you are accepting our privacy policy. We reserve the right to change or modify any portions of this policy. Our business is always revolving to meet customer demands as will our privacy policy.
If for any reason you are not satisfied with your purchases please inform us immediately. Shopping for Jewellery has a strong regard for customer satisfaction, we want you to enjoy your jewellery piece and wear it with confidence and so offer 100% satisfaction guaranteed.
We will exchange or refund your unworn purchases for any reason within seven days of receipt of the goods. If a refund is required, the total cost of the purchased items minus the shipping and handling charges will be refunded. The refund will be given once the goods have been safely received by us.
If an exchange is required you must pay for all the shipping costs incured. Shipping charges are non refundable and are the responsibility of the purchaser.
Due to hygiene reasons we cannot accept the refund or exchange of earrings whether pierced or clip on. No refunds or exchanges will be given for items that are on special or on promotion.
Please note that items accepted for return or exchange must be in their original packaging and must not have been worn. Items that have been worn, damaged, altered and or tampered with in any way will not be refunded or exchanged. Managements decision is final.
Notify us of your concerns within seven days of receiving your goods. Requests for refunds or exchanges after seven days will not be accepted.
Identify the goods to be returned with the refund or exchange number that will be issued to you by our customer support staff.
Securely post the goods back to us in their original condition.
Request your refund or replacement piece.
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